Terms of purchase

The owner of the online shop www.dingac.hr is Madirazza d.o.o, wine manufacture, the owner Marina and Ante Madirazza, 08098799949 with headquarters in Potomje 20244, Croatia at the address Potomje 49a.

MB: 03510239 ( Further on referred as Trader).

General terms of purchase for the online shop www.dingac.hr are created and aligned with the following laws: The consumer protection law, The civil obligation acts law, GDPR, and The online shop and purchase law.

The General Terms and Conditions regulate the relations between the Buyer and the Merchant regarding the terms and manner of ordering the product, product price, terms and methods of payment, the Buyer’s right to written objection to the Merchant’s service, the right to terminate the contract. and other issues important for concluding a contract of sale through the Internet store.

The consumer protection law, The civil obligation acts law, GDPR, and The online shop and purchase law are applied to the Terms and Conditions .

The Merchant reserves the right to change the Terms and Conditions at any time. All changes will be published on the Merchant’s website and will take effect at the time of publication on the website. Any changes to the Terms will apply to purchases made after these changes are posted.

The buyer is obliged to check the valid Terms before each purchase.

By using this website, the User of the website www.dingac.hr / Buyer confirms that he is familiar with and agrees with the General Terms and Conditions and Terms of Purchase. By placing the order, The General Terms and Conditions and the Terms of Purchase are deemed to be in full acceptance. By using this Website, the Customer confirms that he is familiar with and agrees with the General Terms and Conditions of Business and Use.

These Terms are available at all times to service users in a way that allows them to save, reuse and reproduce them.

These Terms and Conditions shall be deemed to be an integral part of any Purchase Agreement concluded between the Merchant and the Buyer through the Internet Store. The contract for the sale of services between the Buyer and the Seller is concluded at the time of ordering the product.

The user is personally responsible for protecting the confidentiality of passwords, in places where they exist as such. The user is obliged to provide accurate, complete and valid personal data when filling out the registration form. Acting to the contrary, authorizes the Seller to deny such user access or realization of all or part of the services offered by www.dingac.hr.

The user is aware of the fact that sometimes there are interruptions of services, or events beyond the control of Madirazza doo and accepts that he is not responsible for any data loss that may occur during the transmission of information on the Internet. The User agrees and accepts that access to the Website may sometimes be interrupted, temporarily unavailable or disabled.

Use of this website www.dingac.hr is the sole responsibility of the User. The Seller is released from any liability for damage that may have occurred during the visit to the Website www.dingac.hr caused by inappropriate behavior, negligence or force majeure for which the Seller is not responsible. The seller is released from any liability in the event of circumstances that prevent the use of the www.dingac.hr website. The conditions of this chapter apply to the entire content of the Website www.dingac.hr.

All contents of the online store and website www.dingac.hr are the exclusive intellectual property of Madirazza doo and may be used only with the written consent of the owner.

Trader

Trader name: Madirazza doo

Headquarters: 20244 Potomje 49 a

MBO: 03510239

Giro account: bank number and name HR61 2390 0011 1008 6845 7

OIB: 08098799949

Email: madirazza18@gmail.com

The customer

Product buyer is any natural person who buys products through the Internet store in the manner regulated by these General Terms and Conditions, ie. who selects the product, initiates the process of payment through the cash register, pays by credit or debit card to the merchant’s bank account.

The buyer can only be an adult and able-bodied person. The contract in the name and on behalf of the minor and completely incapable persons may be concluded by their legal representatives or guardians. Partially able-bodied persons may conclude a contract only with the consent of their legal representative or guardian. The Merchant shall not be liable for any act contrary to this provision.

Prices

Through the Internet store www.dingac.hr, the customer is enabled to purchase products that are on the website of the Merchant.

All product prices are clearly displayed and represent the retail price expressed in Croatian kuna. These prices are valid only for the purchase of products through the Internet store and may differ from retail prices at points of sale. Retail prices are valid in the case of payment for the product in the ways below and under the conditions below.

All prices include VAT. Promotional prices are clearly indicated and include the pre-discount price and the discounted price.

Payment methods

Payment on the website www.dingac.hr is made in HRK. Prices are retail, expressed in HRK and include VAT. The price of each product is determined for each product individually. The process of entering a price on a page is a highly controlled process, but entering prices requires a human factor and implies the possibility of error. All listed prices are valid for online purchases at www.dingac.hr, regardless of the possible price for the same product elsewhere.

The seller is authorized to change prices without prior notice as well as authorized without prior notice to change prices exclusively for the web shop www.dingac.hr. Also, the Seller is authorized to determine the discount, daily or weekly promotions, promotions for an individual product, product group and / or for all products without prior notice. These benefits may be exclusive to online shopping, which will be indicated to the customer before the purchase.

Notwithstanding the previous point of these General Terms and Conditions, all ordered products will be delivered at the prices that were valid when making the offer.

You can pay for the ordered products in the following ways:

With Maestro, MasterCard, Visa, Visa Inspire, Diners, American Express or Discover cards.

Payment security

When paying on our web store, use CorvusPay – an advanced system for secure acceptance of payment cards via the Internet.

CorvusPay ensures the complete confidentiality of your card data from the moment you enter it in the CorvusPay payment form. Payment information is transmitted encrypted from your web browser to the bank that issued your card. Our store never comes in contact with complete information about your payment card. Also, data is inaccessible even to CorvusPay system employees. The isolated core independently transmits and manages sensitive data, keeping it completely secure.

The form for entering payment data is provided with the SSL transport code of the highest reliability. All stored data is additionally protected by encryption, using a cryptographic device certified according to the FIPS 140-2 Level 3 standard. CorvusPay meets all the requirements related to the security of online payments prescribed by leading card brands, ie operates in accordance with the standard – PCI DSS Level 1 – the highest security standard of the payment card industry. When paying with cards included in the 3-D Secure program, your bank, in addition to the validity of the card itself, additionally confirms your identity with a token or password.

Corvus Info considers all collected information to be a bank secret and treats it accordingly. The information is used exclusively for the purposes for which it is intended. Your sensitive data is completely secure, and its privacy is guaranteed by state-of-the-art security mechanisms. Only the data necessary to perform the work in accordance with the prescribed demanding procedures for online payment are collected.

The security controls and operating procedures applied to our infrastructure ensure the current reliability of the CorvusPay system. In addition, by maintaining strict access control, regular security monitoring and in-depth checks to prevent network vulnerabilities, and planned implementation of information security provisions, they permanently maintain and improve the level of system security by protecting your card data.

Payment security statement

The most modern standards in data protection are applied – Secure Socket Layer (SSL) protocol with 128-bit data encryption and MD5 algorithm. The ISO 8583 protocol ensures that the exchange of data between payment systems and card authorization centers takes place in a private network, which is protected from unauthorized access by a double layer of “firewall”.

Privacy Statement

The Merchant undertakes to protect the personal data of customers, by collecting only the necessary, basic information about customers / users that are necessary to meet our obligations; informs customers about how to use the collected data, regularly gives customers a choice about the use of their data, including the ability to decide whether or not to remove their name from the lists used for marketing campaigns. All user data is strictly kept and is available only to employees who need this data to do their job. All Merchant employees and business partners are responsible for adhering to the principles of privacy protection.

You can read more about our Privacy Policy by visiting the link .

Praise and objections

Written objection, response, notices

In accordance with Article 10 of the Consumer Protection Act, in case you are dissatisfied for any reason, you can send a written complaint to www.dingac.hr online store.

Dingač allows you to submit a written complaint by mail or by email madirazza18@gmail.com.

In order to determine as quickly as possible the specific order to which you have an objection, state the order number, account number or your name and surname in the objection. Dingač will confirm receipt of the complaint in writing without delay, and the answer will be received within 15 (fifteen) days from the date of receipt of the complaint.

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